Always a very quick response and professional through and through. We have them cleaned twice a year because we back up to woods and a very messy giant oak tree. It brings us peace of mind to know our gutters won’t back up and will drain freely, especially in our snowing winters when the snow piles high on the gutters. A professional crew comes in and zoom, they are done! My husband says that is the best money spent!
I had no idea how dirty my windows really were. Shocking difference! Even my kids noticed. Your communication before, during and after puts your company above any other service I have ever used. I was surprised to see Matt removing gunk off the windows that I had recently washed with cleaner. I thought I was just hiring them because I wanted all my windows cleaned at once and to get the outside of the 3rd story windows. Never dreamed what a (superior) difference a professional cleaning job could do compared to what I do to keep the prints off.
A very professional crew, knew what to do and went right to work immediately. Did an outstanding job on the windows including one set with old storm windows, which they managed to open and clean inside and out. Highly recommend this company! A+ job!
Thanks Scott! Your guys did a great job! They arrived on time, were super efficient, and made all my windows sparkle, inside and out. Our windows look fantastic, I’m mad I waited this long to have my windows cleaned again! We will definitely use you again.
We had them out a couple months ago to clean all of our windows and door glass. And then just recently had them back out to put gutter guards on our home and pole barn. I primarily spoke with Charles during the quoting, scheduling, and billing phases. Communication was excellent. Very pleasant experience all the way around and we definitely plan to have them out for regular cleaning services every year. Would highly recommend.
Since my gutters are 15 years old, and have never NEVER been cleaned, I was expecting that once work was completed I’d be left a laundry list of up-sell items, for example gutter guards, new gutters, repairs, etc. I was extremely pleased to find NONE of that. My service note indicated that all gutters were intact on both floors of the home. I take this as a sign of the integrity of the company and the employees. Due to the number of mature trees in my backyard and near the home, I definitely expected to be up-sold on the mesh gutter guards. Bravo for a no-pressure no-hassle experience! Will definitely continue to use this company. I’ve seen other providers advertise promotional rates that are lower, but I will gladly pay a little more for a quality and hassle-free job.
These guys are the BEST! They email a reminder in the spring and fall. They email a reminder the day before they arrive. They show up on time. They are polite and friendly and aim to please. I recommend Northside every time someone asks!
This was a totally hassle-free transaction. Scott’s team visited our house and provided a quote within one business day of my initial contact, and they were able to actually complete the work the next day. I didn’t even need to be home because they have an online payment system. They bagged everything and put it in our garbage bin for disposal. I was shocked at how much stuff they got out of there! I was pretty pleased with myself for contacting them when I did, because the next day we had a huge thunderstorm. The newly cleaned gutters, which had previously been leaking and overflowing, worked perfectly.
We were very pleased with both the gutter cleaning service and window cleaning service that the company performed. The professionalism and follow-up from the initial contact with Scott through the work performed by Matt was excellent. Matt also took time to evaluate the gutter guard system that we were using. Good customer communication throughout the process. Scott not only gave us the quote for the work to be performed, scheduled the appointment, and then a day prior to the scheduled work, he contacted us to remind us of the appointment. A day later, he checked with us to make sure that the work was completed to our satisfaction. We will definitely use the services of the company again. Also, I felt that the customer is a major priority to them.
From start to finish, very prompt, returning any and all calls and emails. The workers showed up early and greeted us and explained what they were going to do and who was going to be working where. Even fixed a very minor thing when asked ( a small streak on large picture window above door and would have been hard for them to see because of direct light). They were neat and respectful of my home. Very pleased!
These guys are great!! Very friendly and professional. They showed up on time and went right to work. They bagged up the leaves and didn’t leave any mess. Also, my final bill was less than the estimate. I would highly recommend these guys.
Scott’s company was referred to us by the Blind Man. The crew arrived on time-were very professional, pleasant and efficient. They cleaned windows/screens inside and out. The windows look amazing! Will definitely use them again in the spring.
Mary Jo P.